Privacy Policy
How Xera collects, uses and protects your personal data under UK GDPR.
This Privacy Policy explains how Xera Limited ("we", "us", "our") collects and uses personal data when you visit xeralimited.site, contact us, or use our services. We handle your information in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who we are
Xera Limited is the data controller for personal data collected through this website. Our address is 121 Ellerman Avenue, Twickenham, England, TW2 6AB, United Kingdom. Contact [email protected] for any privacy matter.
2. Information we collect
- Contact details such as your name, email, telephone number and organisation.
- Enquiry information about your needs and any service you request.
- Communications you send us.
- Technical data such as IP address and pages visited, via cookies.
3. How we use your information
- To respond to enquiries and provide our services.
- To operate, maintain and improve this website.
- To meet legal, regulatory and accounting obligations.
- Where you have consented, to send you relevant updates.
4. Lawful bases
We rely on performance of a contract; legitimate interests; legal obligation; and consent (for optional marketing and non-essential cookies, which you can withdraw at any time).
5. Sharing your information
We share personal data only as needed with trusted providers involved in running our business, and where required by law. We do not sell your personal data.
6. Data retention
We keep personal data only as long as necessary, including for legal and accounting requirements, after which it is securely deleted or anonymised.
7. Your rights
You have rights to access, correct, erase, restrict or object to processing of your data, to data portability, and to withdraw consent. Email [email protected]. You may also complain to the ICO at ico.org.uk.
8. Cookies
We use cookies to operate the site and, with your consent, to understand how it is used. See our Cookie Policy.
9. Security
We use appropriate measures to protect personal data. No internet transmission is completely secure, but we work to safeguard your information.
10. Changes
We may update this Privacy Policy from time to time. The current version is always on this page.
11. Contact us
Contact Xera Limited, 121 Ellerman Avenue, Twickenham, England, TW2 6AB, United Kingdom, or email [email protected].